Entering Christmas Season :-) Save an extra 5% !
Hey
We are now entering the Christmas season, on track for an incredible, record breaking year :-)
Thanks to all of my wonderful customers who continue to make it possible for me to make a living selling toys!
Well the new shopping cart is rolling now, were ate basically in stage 2 beta testing. At the end of November we invited people from our Bulletin Board to place their Christmas orders on the new cart, and the invitation is also extended here to the readers of my blog.
Why the new cart? Well first of all it works a LOT better. I am very excited about that. The Html is humming now and the pages are loading very quickly. No more quirks in shipping address emails. A lot better paypal inteface. One of the biggest changes is in tracking. The system automatically sends emails upon order receipt and shipping just like before, but we now alos have an order status system that is hooked up live to the home page. Every time we do anything with your order here, from approval to picking to packing to shipping it gets updated live in the order status screen. Just sign in with your order number and zip code and you can check your order out at any stage of the process!
Plus we are fully integrated with our shipping software so orders are now being emailed live tracking numbers. True with USPS it is only a Delivery Confirmation number which doesnt tell you very much while the package is in transit, but if it is late it will inform you of delivery attempts or problem addresses.
The new cart also has a bunch of added, 'Special Order' products. Products we dont normally stock but can get on request. If your local store isnt very local, or isnt very good at special orders, perhaps we can do it for you!
But finally the main reason you should use the new cart is that it will get you an extra 5% off in December! The cart itself wont do it, but we will credit your card or paypal account an extra 5% discount from your order total after the order is downloaded here. At first we were telling people they might experience a slight delay as we get the hang of running new orders thru, but we are doing ok now -- feel free to use the new cart and save!
A couple of issues. First is inventory. The new cart is not yet inventory live, and it wont be until January. If something is not instock on the old cart, it isnt in stock on the new one either :-)
Finally on Shipping. Shipping is a problem that we are addressing, we are jus tpaying out too much money in shipping costs. If you read the new cart the short answer is free shipping will be going away. The long answer is filled with various choices and options, all of which we are looking at. The new cart has the ability to incorporate Fed Ex and UPS options, we are checking them out also. Free Shipping will extend thru the month of DEC, so dont panic yet.
As always, love to hear any feedback you might have.
Neal
posted by Neal@TheWarStore @ 10:36 PM
6 comments
6 Comments:
by special order, i dont suppose you mean, say, mail only order Gee Dub Products? *sneeze*darkeldar*sniffle*
very nice anyways, i think i may have to snap up some of those platformerkits finally
Dear Lord in Heaven PLEASE add UPS options!!! USPS is not a fun experience for us rural folks where anything bigger than the mailbox (and sometimes boxes that would fit) are left at the post office for us to then have to travel to at some point to pick up ourselves. Anti-convenient
Ugh, I still would rather have knitting needles driven into my eyes than handle GW bitz and special orders. No thanks :-)
UPS - your wish is my command.
UPS sales guy will be here monday.
Neal
Sorry Niel I think the shipping costs suck. I'd rather pay full price and not pay shipping (and since cross states, no TAX). But I guess I will wait to see what the actual costs are. I know that when I get my stuff it actualy has the cost on it and I thought you were nuts. But if I can get Business to Business (sent from your company to where I work and it is cheap) then I guess that would be cool.
Just my 2 cents. I really like your customer service and all the $$ I save and that in and of itself might be the saving grace here.
CCotD'
Rather pay full price and not pay shipping? Im sorry Im not getting that. Is it the principle of the thing?
The new shipping will be max $3.95-$4.50 per order, depending on where postal rates go.
Neal
Yep, its the principle. I usually order off the internet if no tax is involved either. But it's good to hear about the shipping charges. I still don't understand how you can charge that small amount and make a profit. Last order I got the shipping on the label was $8.95. That's a bit o' shipping. But it's your business and if you are making $$, that's great. Keep it up.
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